Shopping Bag
Sometimes relationships just don't work out. The good news is you have 7 days to return any unworn pairs, no questions asked (though we might shed a small tear).
Each pair of goodrs comes with a 7-day manufacturer's warranty. Defects? Covered. Frame breaks during normal use? Covered. Bear attack during your morning jog? Send us your heroic survival story and we'll review it on a case-by-case basis.
Ready for the legal jazz? You can read our full policy here.
We allow for returns up to 7 days after your order ships. Read our full policy here.
If your pair of sunglasses is within 7 days from your purchase date, you are eligible for a warranty. If not, you will have to find a Dark Wizard and travel back in time.
If we no longer carry the item you are requesting to warranty our fabulous customer service team will work to find you an appropriate replacement of equal or lesser value on goodr.com. Sadly, they will not help you find a romantic partner that is of equal or lesser value on dating apps.
Oh no, so sorry to hear you received a pair of damaged shades! That's not cool. Head to the CHAT Box and the FPDDT (Flamingo Package Delivery Detectives Team) will get right on the case!
Please reach out to the store where you bought them, they should be able to handle your inquiries.
We have painstakingly written copious articles on all kinds of common Returns & Warranty scenarios, which you can read on our Help Center. If that still doesn’t do the job, you can reach out to a real live Q&A flamingo at the CHAT Box. We are online during the weekdays 10:00AM-5:00PM.
