Once your order is placed, it takes several days for us to process it. Once the order has left our warehouse, it will be delivered in 2-3 business days for Metro Manila (or 5-10 days for outside of Metro Manila, Visayas and Mindanao delivery) with standard shipping. Once you receive your order, it may smell like shrimp and piña coladas. You're welcome. 
Please note that we are not responsible for shipping delays.

Once you receive your order confirmation email, you can view your fulfillment status by clicking the "Order Status" button. If you'd like to know the status of your ex, they're miserable without you. GOOD!!!

You may also click the "Track My Order" at the Chat Box.

If you received a damaged pair of sunnies, or if your package was ravaged by a pack of hungry raccoons, there's no need to worry! Simply reach out to Carl the Flamingo and his band of Customer Service Parrots (CHAT box). They will be more than happy to get you situated! (They're always in a good mood because they work in a flamingo-shaped jacuzzi. It gets steamy)

Once an order has been placed there is a limited window available to cancel/modify an order. Please reach out to us and we'll do our best to accommodate your request. Compliment our outfit and/or hairstyle, and we'll do our bestest. 

After receiving your shipping confirmation email, please allow at least 24-48 hours for tracking information to update. If you still haven't seen an update within this time, feel free to give us a squawk at the CHAT Box and we'll be happy to look into your shipment. Yelling "SQUAWWWK!" out the window will not help, but might be fun. 

We partner with third party carriers to deliver orders. We are not responsible for lost and stolen packages. However, we don't want to leave you in despair, like your parents did when they forgot you at the grocery store!!!

If you can't find your package, follow these steps:

• Packages sometimes get pre-scanned by the carrier before delivery. We recommend you chillax, crack open a beer and wait an extra 1-2 days.
• If the package is still missing after 2 days, file a claim with the carrier.
• Give a squawk to our customer service parrots at the CHAT Box so that they can fly to your aid!!!

We are working on being able to sell to our covered countries (Taiwan, Hong Kong, Philippines, Indonesia, Brunei, and Malaysia) but unfortunately do not yet have that capability (deliveries to our covered countries). You may try ordering them first with Goodr Asia. Fun Fact: When flamingos migrate, they do so mainly at night. They prefer to fly with a cloudless sky and favorable tailwinds (read: they are LAZY and usually DRUNK) They can travel approximately 600 km (373 miles) in one night at about 50 to 60 kph (31-37 mph). We don’t typically use the metric system, but in this case we did so you would believe us. Science.